The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or away and can raise and lower settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it yourself or hire a HVAC pro like GV Heating & Air. If you’re wiring it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can draw enough power from other heating and cooling wires.

In some instances, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get ample electricity, Nest says you could have some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t run or turns off and on repeatedly in a short period of time.

You might think something is up with your heating and cooling system, but if you just started using the Nest, it’s best to start with your thermostat first. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat pro like one from GV Heating & Air can assist you. We can diagnose the malfunction and add a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life more convenient, by automatic energy-efficient programming and the ability to monitor settings while you’re on the go. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling specialists at GV Heating & Air can resolve the problem in no time.

If you’re experiencing strange heating and cooling behavior with your new Nest, call us at 763-535-2000 to set up your appointment today.